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Tenant Service Requests


You are our priority.

Our goal is to ensure a first-class work experience for you, your firm, and your guests. Our team is committed to providing fast, efficient service to keep your operations running smoothly.

To streamline your experience, we use Prism, a centralized web-based platform where you can easily submit, track, and manage service requests online.

Prism

Prism is your go-to tool for managing building services with ease. Through the portal, you can:

  • Submit Work Orders
  • Reserve Property Amenities
  • Request Access Cards
  • Register Visitors and Vendors

Prism Tenant Training Guides

Below are tenant training resources:

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iPhone with Prism information displayed

Need Access?

Please send an email to Anita Jackson at anita.jackson@hines.com to receive a welcome email.

 

Download the App!

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